Evaluating experience investment in accommodation discovery through generative AI
A framework for evaluating guest-experience investment when generative AI mediates accommodation customer evidence.
AI Adoption & Governance Resources
Practical resources for boards, executives and transformation leaders navigating AI adoption, governance, readiness, risk and assurance. Research-led. Governance-first.
Featured Resources
- APIG Framework Guide — Free practitioner's guide to the Actors, Practices, Infrastructure, Governance operating model for AI adoption
- AI Readiness Assessment — Structured assessment across governance, data, technology, people, risk and workflow dimensions
- Board AI Briefing Templates — Board-ready AI governance and risk reporting
- AI Platform Comparison — Vendor-independent comparison of leading AI platforms
Research & Insights
A Clean Cyber Review Is Not AI Assurance
Cybersecurity assessments protect systems from attack; AI risk assessments determine whether systems should be trusted to decide.
The Decoupled Enterprise: Shadow AI and the Limits of Symbolic Governance
Shadow AI exposes the gap between documented AI governance and controls operating in organisational work.