Evidence-based research on AI adoption, AI governance, responsible AI, board assurance and the evolving Australian regulatory landscape. Written by Joel Leslie and the Strategen AI team for practitioners, boards and executive teams navigating AI transformation in Australia.
Our most-cited and recently published work across AI governance, adoption strategy, board assurance and the APIG framework.
A framework for evaluating guest-experience investment when generative AI mediates accommodation customer evidence.
Category: Customer influence and engagement, eWOM and synthetic WOM, generative AI in tourism, hotel reviews and demand, attribution and incrementality, distribution economics, causal inference and measurement. | Year:
Cybersecurity assessments protect systems from attack; AI risk assessments determine whether systems should be trusted to decide.
Category: AI Governance | Year:
Shadow AI exposes the gap between documented AI governance and controls operating in organisational work.
Category: AI Governance | Year:
Explore our ten structured research hubs, each covering a core dimension of AI adoption and governance for Australian organisations.
Start with Board AI Assurance, then explore AI Governance and AI Leadership. These hubs address director accountability, risk oversight and strategic AI decision-making.
Begin with AI Adoption and APIG Framework, then move to AI Workflow Redesign. These hubs address use-case selection, implementation methodology and operating model change.
Focus on AI Governance, Data Governance, and AI Sovereignty. These hubs address regulatory frameworks, data obligations and national AI risk contexts.
Much of Strategen AI's research is grounded in the APIG operating model — Actors, Practices, Infrastructure, Governance. This four-dimension framework provides a structured lens for understanding how AI changes work across organisations. Learn about the APIG framework and explore APIG-grounded research.
A framework for evaluating guest-experience investment when generative AI mediates accommodation customer evidence.
Theme: Customer influence and engagement, eWOM and synthetic WOM, generative AI in tourism, hotel reviews and demand, attribution and incrementality, distribution economics, causal inference and measurement. | Published:
Cybersecurity assessments protect systems from attack; AI risk assessments determine whether systems should be trusted to decide.
Theme: AI Governance | Published:
Shadow AI exposes the gap between documented AI governance and controls operating in organisational work.
Theme: AI Governance | Published:
Human and organisational adoption constraints may slow advanced AI’s economy-wide influence and takeover timelines.
Theme: AI Governance and Adoption | Published:
AI shifts destination management from reactive promotion to predictive intelligence, governance, and proactive visitor stewardship.
Theme: Destination Intelligence | Published:
Australia needs sovereign AI infrastructure and models to reduce foreign dependency and retain strategic value.
Theme: AI Sovereignty, National Capability | Published:
Agency as a Service reframes AI adoption as outsourcing organisational judgement, decision rights, and accountability.
Theme: AI Governance | Published:
AI leadership appointments are governance decisions requiring better mandates, panels, and assessment criteria.
Theme: Recruitment, AI Strategy, Operating Model | Published:
Agentic AI exhausts PPT by redistributing agency across humans, systems, practices, infrastructure and governance.
Theme: AI Transformation Frameworks, Sociotechnical AI Governance | Published:
ASIC has twice told directors that AI sits inside their existing duties under the Corporations Act. RI Advice provides the legal template. By mid-2026, foreseeability and industry standards have crystallised. "I did not know" is no longer a defence — it is evidence of a governance failure.
Theme: Corporate Governance, AI Governance & Directors Duties | Published:
Strategen AI applies this research through structured consulting engagements for Australian organisations.